System Design Guide

Distributed Tracing: Understanding Request Flows

Distributed tracing tracks requests as they flow through microservices architectures, providing end-to-end visibility into complex, multi-service interactions. While logs show what happened in individual services and metrics reveal aggregate system health, distributed tracing connects the dots, showing how a single user request propagates through dozens of services, revealing performance bottlenecks and failure points that would otherwise remain hidden.

The Challenge

In monolithic applications, understanding request processing is straightforward—follow code execution through a single codebase. In microservices, a single user request might trigger calls to dozens of services, each with its own logs and metrics. Understanding which services were involved, in what order, how long each took, and where failures occurred requires correlating information across all services—a nearly impossible task without distributed tracing.

A simple “add to cart” operation might involve the API gateway, authentication service, cart service, inventory service, pricing service, and recommendation service. If the operation takes 5 seconds, which service is slow? Without tracing, determining this requires manually correlating logs using timestamps across six services—impractical and error-prone.

Core Concepts

Trace represents a complete request journey through the system. Each trace has a unique ID and contains all spans (operations) involved in fulfilling the request.

Span represents a single operation: a service call, database query, or cache lookup. Spans have start times, durations, and metadata about the operation. Parent-child relationships between spans form a tree representing call hierarchies.

Trace Context propagates trace and span IDs across service boundaries, allowing downstream services to associate their spans with the overall trace. Without context propagation, distributed tracing is impossible.

Tags and Annotations provide metadata about spans: HTTP methods, status codes, query parameters, error messages. This contextual information helps understanding what each span did and why it might have failed or been slow.

How It Works

When a request enters the system, the edge service (typically an API gateway) creates a new trace with a unique trace ID. For each operation, the service creates spans recording start time, duration, and outcome.

When calling downstream services, the service includes trace context (trace ID, parent span ID) in outgoing requests—typically as HTTP headers. Downstream services extract this context, create their own spans as children of the parent span, and continue propagating context to their dependencies.

After completing operations, services report spans to a tracing backend (like Jaeger, Zipkin, or cloud-native solutions). The backend assembles spans into complete traces, visualizing the request flow.

Visualization

Waterfall Views display spans chronologically, showing when each operation occurred and how long it took. Horizontal bars represent span durations, with parent-child relationships shown through indentation or nesting. This immediately reveals sequential vs. parallel operations and identifies slow spans.

Service Dependency Graphs visualize which services call which others, revealing architecture and identifying unexpected dependencies or excessive chattiness between services.

Critical Path Analysis highlights the longest chain of dependent operations determining total request latency. Optimizing critical path operations provides maximum latency reduction.

Sampling

Full Tracing captures every request. For low-traffic systems, this is feasible. For high-traffic systems, capturing every trace creates prohibitive overhead and data volume.

Head-Based Sampling decides whether to trace a request at the entry point, sampling a percentage of requests (like 1%). This reduces overhead but might miss interesting requests sampled out.

Tail-Based Sampling initially captures all traces but selectively retains them based on characteristics: always keep traces with errors, retain slow traces, randomly sample normal traces. This ensures interesting traces are kept while discarding routine successful requests.

Adaptive Sampling adjusts rates dynamically. Increase sampling when error rates rise or performance degrades, reduce when everything is healthy. This balances overhead with visibility.

Implementation

OpenTelemetry is the current standard for distributed tracing (and broader observability). It provides vendor-neutral APIs and SDKs for instrumenting applications, supporting multiple backends.

Instrumentation can be automatic or manual. Libraries for popular frameworks (like Spring, Express.js, Flask) provide automatic instrumentation, creating spans for HTTP requests, database queries, and cache operations with minimal configuration. Manual instrumentation adds custom spans for business operations or domains-specific logic.

Propagation requires careful implementation. HTTP headers (like traceparent in W3C Trace Context standard) carry trace context across services. Message queues, gRPC, and other protocols need appropriate propagation mechanisms.

Performance Considerations

Overhead from tracing includes CPU for creating spans, memory for storing span data before reporting, and network for sending spans to backends. Properly implemented, overhead is typically <5% for sampled traces, but instrumentation bugs or excessive span creation can impact performance significantly.

Asynchronous Reporting minimizes latency impact. Applications queue spans and report them asynchronously rather than blocking request processing. Batching multiple spans per network request reduces overhead.

Sampling is essential for high-throughput systems. Sampling 1-10% of requests provides sufficient visibility while keeping overhead manageable.

Use Cases

Performance Optimization: Identify slow services and operations. Waterfall views reveal whether latency comes from slow databases, external APIs, or inefficient algorithms.

Debugging: When a request fails, traces show exactly which service failed, what it was doing, and the request context. This dramatically speeds root cause analysis.

Architecture Understanding: Service dependency graphs derived from traces reveal actual system architecture, which often differs from documented architecture due to evolution and undocumented integrations.

Capacity Planning: Traces reveal request patterns—which services are called together, at what frequencies, and with what latencies. This informs capacity planning and optimization priorities.

Challenges

Context Propagation: Ensuring trace context propagates correctly across all services, protocols, and async boundaries requires careful implementation and testing. Missing propagation breaks traces.

Cardinality: Tags on spans must avoid high-cardinality values (like user IDs) that create excessive unique span combinations, overwhelming tracing backends with data.

Clock Skew: Distributed systems have clock drift. Trace visualization must handle spans from services with slightly different clocks, which might cause child spans to appear to start before parents.

Payload Sensitivity: Spans might capture request/response payloads. Ensure sensitive data (passwords, API keys, PII) is redacted to prevent leaking through tracing systems.

Backend Systems

Jaeger is a popular open-source tracing system supporting multiple storage backends, offering sophisticated querying and visualization.

Zipkin pioneered distributed tracing in microservices, providing foundational concepts now standardized in OpenTelemetry.

Tempo from Grafana Labs integrates with Grafana’s observability stack, offering cost-effective tracing storage.

Cloud-Native Solutions like AWS X-Ray, Azure Application Insights, and Google Cloud Trace integrate with respective cloud platforms, simplifying operations at the cost of vendor lock-in.

Best Practices

Instrument from the beginning. Adding tracing to mature systems is harder than building it in from the start.

Use standardized instrumentation libraries. Don’t manually propagate trace context; use OpenTelemetry or similar frameworks handling details correctly.

Tag spans with useful metadata. Include user IDs, operation types, important parameters. Redact sensitive data.

Implement appropriate sampling. Start conservative (1-10%) and adjust based on needs and overhead.

Monitor tracing system health. Ensure spans are being reported, backends aren’t overwhelmed, and sampling is working correctly.

Combine tracing with metrics and logs. Tracing shows request flows, metrics show aggregate patterns, logs show detailed events. Together, they provide comprehensive observability.

Test trace propagation. Verify traces connect across all services. Missing links in traces indicate propagation bugs.

Educate teams. Developers must understand how to interpret traces, use tracing for debugging, and avoid common mistakes like high-cardinality tags.

Distributed tracing transforms microservices from opaque black boxes into transparent systems where request flows are visible and understandable. By tracking requests across services, identifying performance bottlenecks, and revealing failure points, distributed tracing enables operating complex distributed systems with confidence. When combined with metrics and logs, tracing completes the observability triad, providing comprehensive visibility into modern applications. The investment in distributed tracing pays dividends in faster debugging, better performance optimization, and deeper understanding of system behavior.